Amenities

Journey

Sellers | Buyers

Maximizing Your Home’s Potential

Your home is a very valuable asset and we believe our approach can save our clients both time and money during the term of ownership. Our goal is to work with our clients to increase value and remove the stress and uncertainty that currently exists.

“We chose Holland Group Real Estate and Home Concierge for their long term approach to care for and add value to our home. Our experience has made home management easy and stress free.”

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Client Journey

By focusing on these elements, we have created a firm that not only meets but exceeds the expectations of our clients, redefining what it means to provide luxury real estate and home concierge services.

Begin with an in-depth consultation to determine your goals, followed by client onboarding and the creation of a personalized service plan tailored to your unique needs.
For buyers and sellers, we offer a personalized app providing comprehensive access to property searches, detailed market analysis, and initial setup for concierge services.
Home viewings, vendor coordination, and the start of the transaction process ensure a seamless experience.

Evaluate service satisfaction, update the service plan, and address any new needs that have arisen.
Provide market updates, property evaluations, and suggest enhancements to your concierge services.
Plan strategically for property investments or improvements in home management.
Conduct a year-end review, assessing performance and overall client satisfaction to ensure optimal results.

Year-End Review: A comprehensive assessment of your real estate portfolio and home management services, ensuring client satisfaction. We plan for the upcoming year, set new goals, and refine your personalized service plan.

Monthly Check-ins: Regular updates and touchpoints to ensure ongoing satisfaction, addressing any needs or changes promptly to maintain seamless service throughout the year.